Lookbook

shipping

Free shipping on all NZ orders over $200. A flat shipping fee of $5 is added to all orders under $200.

No extra charge for rural delivery. 

Orders typically ship within a few days, excluding weekends and holidays.

Packages are delivered by Fastway Couriers (actual transit times may be up to 7 days from shipment). A shipping confirmation email will be sent when your order is dispatched.

Items may be sent from different boutique locations around NZ, so you may get more than one shipping confirmation email and more than one package.

All packages must be signed for. If nobody is there to sign for the package, the courier will leave a calling card for you to arrange collection from the depot or agree on a good time for the next delivery.

We are not able to deliver to a PO Box address.

Track your parcel



Australia - Fastway Courier

A flat shipping fee of $25NZD is added to all Australian orders, no extra charge for rural delivery. Packages are delivered by Fastway Couriers (actual transit times may be up to 10 days from shipment).

A shipping confirmation email will be sent when your order is dispatched. All packages must be signed for. If nobody is there to sign for the package, the courier will leave a calling card for you to arrange collection from the depot or agree on a good time for the next delivery.

We are not able to deliver to a PO Box address.

Track your parcel



TNT Express Courier

For all other International destinations we use TNT. Please contact online@kilt.co.nz for the shipping information.

Track your parcel




T’s and C’s

All shipping costs are calculated in NZD.

All orders are subject to availability. If you have ordered an item that is not available, we will notify you via email or telephone, and you will have the option of choosing a different item or receiving a refund.

All online orders are processed and dispatched Monday - Friday (excluding public holidays).  Orders received on weekends and public holidays will be processed the next business day.

On international orders, an import duty, customs fees and local sales taxes (levies) may be charged to you by the destination country’s authorities, depending upon the laws and regulations of that country. All international deliveries are made ‘delivery duties unpaid’ (ddu). As the recipient, you are liable for all levies charged by the destination country you are shipping to. Payment of these levies may be necessary to release your order from customs on arrival.

For all current Terms for Fastway Couriers please visit: http://www.fastway.co.nz/terms-of-use

If items are lost or damaged the cost is covered subject to the consumer guarantees act 1998. If you need to make a compensation claim for an undelivered item please contact KILT on +64 6 843 0011 or email online@kilt.co.nz